1 hard skill or competency (industry competency) for Divisional/Regional Operations Director
Skill definition-Applying the knowledge of manufacturing standards to plan, guide, and monitor manufacturing processes for compliance.
Level 1 Behaviors
(General Familiarity)
Explains the principles and concepts of manufacturing standards.
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Level 2 Behaviors
(Light Experience)
Follows calibration schedule according to specifications.
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Level 3 Behaviors
(Moderate Experience)
Manages workflow by upgrading processes, setting processing variables, and observing control points and equipment.
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Level 4 Behaviors
(Extensive Experience)
Monitors the organization's compliance with the standard developing institutions such as IEEE, IEC, ISO, and ISA.
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Level 5 Behaviors
(Mastery)
Leads quality assurance team and designers to ensure a product is built to specifications.
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4 general skills or competencies (Job family competencies) for Divisional/Regional Operations Director
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Explains the development techniques for creating a business strategy.
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Level 2 Behaviors
(Light Experience)
Supports the execution of business strategy to ensure delivery of positive results.
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Level 3 Behaviors
(Moderate Experience)
Partners with key stakeholders to achieve business strategy and corporate objectives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of cross-functional project plans to align with business strategy.
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Level 5 Behaviors
(Mastery)
Establishes financial metrics to evaluate the performance of a business strategy.
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Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Cites the role and benefits of setting metrics in operations and change management functions.
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Level 2 Behaviors
(Light Experience)
Assists in the development of performance metrics.
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Level 3 Behaviors
(Moderate Experience)
Consults on the improvement actions based on performance analysis results.
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Level 4 Behaviors
(Extensive Experience)
Develops a standard tracking system to monitor metrics.
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Level 5 Behaviors
(Mastery)
Develops advanced analytics methodologies to provide senior management with key performance metrics.
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15 soft skills or competencies (core competencies) for Divisional/Regional Operations Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Cites the processes involved in business performance management.
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Level 2 Behaviors
(Light Experience)
Designs new reports to surface new action items.
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Level 3 Behaviors
(Moderate Experience)
Collates data to help in assessing our organization's operation holistically.
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Level 4 Behaviors
(Extensive Experience)
Creates an environment where staff can perform to the best of their abilities.
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Level 5 Behaviors
(Mastery)
Creates interventions based on the data reviewed to improve future performance.
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Summary of Divisional/Regional Operations Director skills and competencies
There are 1 hard skills for Divisional/Regional Operations Director, Manufacturing Standards.
4 general skills for Divisional/Regional Operations Director, Business Strategy, Metrics Management, Operations Management, etc.
15 soft skills for Divisional/Regional Operations Director, Business Acumen, Business Performance Management, Key Performance Indicators (KPI), etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Divisional/Regional Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Key Performance Indicators (KPI).